Capacity to Do It – Capacity isn’t just about having the knowledge to do the job, but also the time as well as the physical and emotional capacity. Some roles may require more hours than a person is actually willing to work each week –or they may require skills that a person simply doesn’t have. Make sure that the role suits a candidate’s capacity before making a hire.

These principles go for your existing employees as much as future hires. Think about all of the people your company employs. Is anyone sitting in a seat who doesn’t get it, want it or have the capacity to do the job? If you have someone occupying a seat who doesn’t pass the GWC test, it’s time for a change. You owe it to that person – and to your company. It may feel like a tough decision in the moment, but it’s what both parties need to be able to move forward and make progress.